Frequently Asked Questions.
If an order is placed by someone outside Accra, a delivery agent in your stated region will attend to you within the shortest possible time. In case there is no delivery agent in your stated region, your goods will be delivered through bus transport. You will have to pick up your product at the bus terminal. This is strictly payment before delivery
For now, our services is based in Ghana only. Our customers will be updated when it’s being extended to other parts of the world
We attend to our customers within the shortest possible time. Delivery within Accra may take a maximum 6 hours while orders outside Accra may take a maximum 48 hours for delivery to be completed
Return policy depends on the reason for returning the product. In case of warranty issues, our warranty policy has a cover of 7 days for HOG CLOSETS and HOG ESSENTIALS products. Also, HOG ELECTRONICS products have a return policy covering up to 6 months right after purchase. Note that screen crack and fault from customers is not included. Exchange of product for another after purchased is HIGHLY prohibited. To return a product, please call our hotline 0545930605
search for interested product(s) then add to cart. open cart to view added product(s). Now procced to checkout. Fill in the required details and place order.
To cancel order, contact us on phone( 0545930605) and to provide the information on the order you wish to cancel. We will notify you upon cancellation. Do same in case you want to change a product for a more preferred one. This is not available after product has left the office.
No, you don’t need an account to place an order but you are encouraged to do so in order for us to provide more products you are likely to prefer, have information on all our promos, get interactive with us through your reviews and also engage in the Spin to Win challenge keep track of the product you are interested in and also have access to product reviews and engagement on our platform
Track your order by visiting the track order page to input your order code and email used to check out